Profile issues

Common profile problems and solutions:

Avatar not uploading: Images must be under 5MB and in JPG, PNG, or WebP format. Try resizing your image if it is too large.

Username taken: Usernames are unique. Try a variation or add numbers.

Profile not showing on leaderboard: Make sure your profile is set to Public in Settings. Private profiles do not appear on the leaderboard.

Old score showing: The leaderboard and profile show your most recent assessment score. If you just completed an assessment, refresh the page.