FAQ (Quick Answers)
The fastest way to find what you need.
What does the assessment involve?
A 20–30 minute conversational session with an AI evaluator. You answer questions and explain your reasoning across 5 dimensions. The conversation adapts to your responses.
How is my score calculated?
Each of the 5 dimensions is scored 1–9 based on your responses. The overall score is a weighted average. Scoring is done by our AI model, calibrated to distinguish beginner, intermediate, and expert understanding.
Can I pause and resume?
Yes. Close the page and your progress saves. Resume from your dashboard within 7 days.
How do credits work?
Each credit unlocks one assessment. Credits are deducted when you start, not finish. One-time credits never expire. Subscription credits reset each billing period.
Can I retake the assessment?
Yes, each credit unlocks one assessment. Retaking tracks improvement over time.
Is my profile public?
No, private by default. Toggle it public in Settings to appear on the leaderboard.
Can I cancel my subscription?
Yes, anytime from Settings. You keep access until the end of your billing period.
Do you offer refunds?
7-day money-back guarantee for unused credits. Contact hello@aibaseline.com.
What browsers are supported?
All modern browsers: Chrome, Firefox, Safari, and Edge.
Something is broken — what should I do?
Refresh the page first. If the issue persists, email hello@aibaseline.com with a description.